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"Remarkable! We haven't seen it pulled off like this before - M.A."

The AI Co-Work Platform for Home Services

Your AI CSR Isn't Broken.

It's Just on the Wrong Calls.

80% of callers prefer a human when real money's on the line. Tradesly puts voice AI on the calls it's built for — and an AI-coached human on the ones worth $5K–$15K. Same leads. Same budget. Different result.

Get your Demo now

View features

The AI Co-Work Platform for Home Services

Your AI CSR Isn't Broken.

It's Just on the Wrong Calls.

Get your Demo now

View features

Tradesly AI assists with the script, so you stay in control of the meet.

Why do I have to pay a dispatch fee?

I totally get not wanting to pay just to have someone

take a peek.

The $49 covers a full diagnosis from a licensed,

insured, and safety-certified tech

Why do I have to pay a dispatch fee?

I totally get not wanting to pay just to have someone

take a peek.

The $49 covers a full diagnosis from a licensed,

insured, and safety-certified tech

Tradesly AI assists with the script, so you stay in

control of the meet.

Why do I have to pay a dispatch fee?

I totally get not wanting to pay just to have someone

take a peek.

The $49 covers a full diagnosis from a licensed,

insured, and safety-certified tech

Tradesly AI assists with the script, so you stay in

control of the meet.

of customers dislike AI

in service interactions according to a study by HubSpot across 1,800 business leaders + 15,000 consumers

of customers dislike AI

in service interactions according to a study by HubSpot across 1,800 business leaders + 15,000 consumers

would rather wait on-hold

The Metrigy 2026 study found 80.1% would still prefer a human even if the AI would resolve their issue

prefer human agents over AI

Kinsta & Propeller Insights showed that consumers still prefer a human agent over AI for customer service

prefer human agents over AI

Kinsta & Propeller Insights showed that consumers still prefer a human agent over AI for customer service

of customers dislike AI

in service interactions according to a study by HubSpot across 1,800 business leaders + 15,000 consumers

would rather wait on-hold

The Metrigy 2026 study found 80.1% would still prefer a human even if the AI would resolve their issue

prefer human agents over AI

Kinsta & Propeller Insights showed that consumers still prefer a human agent over AI for customer service

THE REAL PROBLEM

AI Is Great at Confirmations.
It's Terrible at Closing $10k Jobs.

Your voice AI handles scheduling and reminders perfectly. But every time it picks up a high-value call — a homeowner with a real problem and real money to spend — it can't negotiate, can't create urgency, and can't handle the objection that decides whether you get the job or the next company on Google does.

"

I got a cheaper quote from another company."

Your AI can't reframe value, create urgency, or pivot. It says "Sorry, I can't help with that" and the caller hangs up.

→

$12,000 system replacement lost to a competitor.

"

Let me think about it and call you back."

They won't call back. A trained human would know how to create urgency and book the estimate on the spot. AI can't.

→

$9,000 water heater install gone forever.

"

Why can't you give me a price over the phone?"

Your AI agent can't handle this objection. It routes to voicemail. The homeowner hangs up and calls the next company on Google.

→

$6,000 HVAC estimate gone in 3 seconds.

"

Wait — am I talking to a robot?"

The moment they realize it's AI, trust evaporates. 53% of consumers actively hate AI in service calls. They hang up and call someone else if there is no escape hatch.

→

Whatever the job was worth you'll never know.

Why can't you just give me a price over the phone?
I got a quote from another company for half that.
Let me think about it and call you back.
Wait — am I talking to a robot?

Why do I have to pay a fee just for someone to come look at it?
Can't you just tell me what part I need to buy?
I'll just call someone who can come sooner.
That's not going to work. I need someone tonight.

What insurance does your company have?
I'm am going to try to fix this myself.
Why can't you give me an exact time for the appointment?
Are your technicians licensed and background-checked?

Our problem was never that we needed fewer CSRs. It was that our CSRs were leaving money on the table on every call because they couldn't handle objections, couldn't create urgency, and couldn't convert a price-shopper into a booked estimate.

— Mike R., Arlington Heating & Cooling LLC. Owner, 14 trucks

THE DATA BEHIND THE ROUTING

On Calls Worth $5K+,
Your Callers Want a Human. Every Time.

On Calls Worth $5K+,
Your Callers Want a Human.
Every Time.

AI works great on routine calls. But the data is overwhelming: when real money is on the line, callers want a real person. This isn't a technology problem — it's a routing problem. Put AI where it thrives and humans where they dominate.

prefer companies didn't use AI

Nearly two-thirds of customers wish AI wasn't part of their service experience. Their #1 fear? AI makes it harder to reach a real person.

prefer companies didn't use AI

Nearly two-thirds of customers wish AI wasn't part of their service experience. Their #1 fear? AI makes it harder to reach a real person.

Higher hang-up rate with AI

When voice AI takes longer than one second to respond, callers abandon the call 40% more frequently. That's revenue walking out the door.

Gen Z prefer human agents

The most tech-native generation alive still wants a real person when money's involved. This preference isn't fading — it's hardwired into how people make big decisions.

Gen Z prefer human agents

The most tech-native generation alive still wants a real person when money's involved. This preference isn't fading — it's hardwired into how people make big decisions.

THE DATA BEHIND THE ROUTING

On Calls Worth $5K+,
Your Callers Want a Human.
Every Time.

prefer companies didn't use AI

If their calls go unanswered. They'll move on to another business that responds promptly.

Higher hang-up rate with AI

If their calls go unanswered. They'll move on to another business that responds promptly.

Gen Z prefer human agents

The most tech-native generation alive still wants a real person when money's involved. This preference isn't fading — it's hardwired into how people make big decisions.

THE TRADESLY WAY

Voice AI on the Right Calls.
AI Coached Humans on the Big Ones.

Tradesly doesn't replace your voice AI — it makes it smarter. Routine calls stay with AI. High-value calls route to your human CSRs, who get real-time AI-generated scripts so they handle objections like a 20-year closer on every single call.

Real-Time Call Scripts

Tradesly provides AI-generated rebuttals and talk tracks that appear on screen the moment an objection is raised. Your CSR never freezes, never fumbles, never loses the caller.

Voice AI CSR

When your human CSR is on a call, Tradesly's AI CSR steps in — trained on your exact scripts, pricing, and rules. It handles overflow, nights and weekends.

Real-Time Warm Transfers

When a caller wants to speak to a person — and they will — Tradesly connects them to a live human CSR instantly. No long hold. No callback. No lost lead. We're the only platform that does this.

Live Call Scoring

Every call gets scored in real time. See which objections your team handles well and where revenue is slipping through the cracks.

Objection Handling Library

Pre-built scripts for every common objection in HVAC, plumbing, electrical, and roofing. Your CSRs get decades of sales wisdom without a day of training.

Zero-Training Onboarding

New hire on Monday, closing on Tuesday. The teleprompter does the training in real time. No weeks of shadowing. No classroom sessions.

How It Works

When the Caller Wants A Human We Connect Them Instantly.

Every other AI system has a dead end: the caller asks for a person, and they get voicemail, a callback promise, or silence. Tradesly is the only platform with real-time warm transfers — connecting callers to a trained, AI-coached human CSR in seconds, not minutes.

1

Voice AI Answers Calls

Let our Voice AI agents answer calls and handle low-stakes routine calls.

1

Voice AI Answers Calls

Let our Voice AI agents answer calls and handle low-stakes routine calls.

2

Caller Requests a Human

"Can I talk to a real person?" — the AI detects it instantly.

2

Caller Requests a Human

"Can I talk to a real person?" — the AI detects it instantly.

3

Warm Transfer Initiates

No hold music. No "we'll call you back." The call routes to your next available CSR with full context.

4

CSR Picks Up Coached

Your CSR sees the caller's info, the conversation so far, and recommended talk tracks — before they say hello.

How It Works

When the Caller Wants A Human We Connect Them Instantly.

1

Voice AI Answers Calls

Let our Voice AI agents answer calls and handle low-stakes routine calls.

2

Caller Requests a Human

"Can I talk to a real person?" — the AI detects it instantly.

3

Warm Transfer Initiates

No hold music. No "we'll call you back." The call routes to your next available CSR with full context.

4

CSR Picks Up Coached

Your CSR sees the caller's info, the conversation so far, and recommended talk tracks — before they say hello.

INTELLIGENT CALL ROUTING

AI Where It Works.
Humans Where It Matters.

Most platforms put AI on every call. Tradesly routes by value. Low-value routine calls? AI handles them perfectly. High-value leads with real revenue on the line? That's where your AI-coached CSRs dominate.

Route to AI Voice

Rescheduling appointments, appointment reminders, cancellation requests, spam filtering, basic FAQs, and scheduling callbacks. These calls don't need a human — and AI handles them perfectly fine. Keep your team focused on what matters.

Route to AI Voice

Route to AI-Coached CSR

New leads, price-shoppers, objection-heavy calls, emergency service requests, and any caller asking for a real person. These are the $5K–$15K calls where a trained human voice — backed by real-time AI coaching — turns browsers into booked estimates.

Route to Tradesly CSRs

Don't have the team? We are the team. Tradesly's in-house CSRs answer as your brand, follow your SOPs, and close like they've worked for you for years — because they're trained on your business and coached by AI in real time. Same voice. Same standards. Zero hiring.

Route to Tradesly CSRs

THE PROOF

Same Call. Different Route.
Different Outcome.

A homeowner calls about a water heater replacement. Same lead, same budget. The only difference is which voice picks up — AI, or an AI-coached human.

ROUTED TO AI VOICE AGENT

"

Can you give me a price on a new water heater?"

AI: "I'd be happy to help! We offer a range of water heaters. Would you like to schedule a free estimate?"
Caller: "I just want a ballpark."
AI: "I understand. I cannot help you with that."
Caller: *hangs up, calls next company*

Result: Lost lead. $4,800 job goes to competitor.

ROUTED TO AI-COACHED HUMAN CSR

"

Can you give me a price on a new water heater?"

CSR: sees Tradesly script: "Reframe → Create urgency."
CSR: "Great question — a standard 50-gallon runs $3,800–$5,200 installed, depending on your setup. Most homeowners in your area are upgrading to tankless, which actually saves about $40/month on energy. We have a tech available tomorrow morning — want me to lock that in before the schedule fills up?"

Result: Estimate booked. $4,800 job captured.

ROUTED TO AI-COACHED HUMAN CSR

"

Can you give me a price on a new water heater?"

Result: Estimate booked. $4,800 job captured.

THE COMPARISON

One-Size-Fits-all AI vs. Tradesly

AI ON EVERY CALL

Same bot. Every call. Revenue leaks.

AI answers high-value leads — callers detect it and hang up

Can't handle objections, negotiate, or create urgency

Caller asks for a human → voicemail, callback, or dead end

Low conversion on the calls that matter most

77% of callers are actively trying to bypass your AI

No way to distinguish a $50 confirmation from a $15K lead

TRADESLY

Right voice. Right call. Revenue captured.

AI handles routine calls — confirmations, reminders, FAQs

High-value calls route to AI-coached humans with real-time scripts

Real-time warm transfers — caller reaches a human instantly

Higher conversion because humans handle the calls worth closing

Smart routing by call value — AI and humans each do what they're best at

Every dollar of AI spend goes where it actually drives revenue

PLATFORM FEATURES

Everything Your CSRs Need.
Nothing They Have To Learn.

Everything Your CSRs Need. Nothing They Have To Learn.

Live Teleprompter

Real-time talk tracks and rebuttals that scroll on screen during live calls. Works like a sales coach whispering in their ear.

Live Teleprompter

Real-time talk tracks and rebuttals that scroll on screen during live calls. Works like a sales coach whispering in their ear.

Smart Call Routing

High-Value Call →

HUMAN CSR

No Experience Required!

Live Call Scripts

Lead Source

Routes high-value calls to a trained human CSR. Warm transfer on demand. You control the rules.

Smart Call Routing

High-Value Call →

HUMAN CSR

No Experience Required!

Live Call Scripts

Lead Source

Routes high-value calls to a trained human CSR. Warm transfer on demand. You control the rules.

Smart Call Routing

High-Value Call →

HUMAN CSR

No Experience Required!

Live Call Scripts

Lead Source

Routes high-value calls to a trained human CSR. Warm transfer on demand. You control the rules.

Voice AI CSR

03:00 AM

00:02:30

Jade K - AI CSR

Answering call

Route low-value routine calls to a AI voice CSR. Our voice agents also cover your overflow, after-hours, and weekends.

Voice AI CSR

03:00 AM

00:02:30

Jade K - AI CSR

Answering call

Route low-value routine calls to a AI voice CSR. Our voice agents also cover your overflow, after-hours, and weekends.

Membership Upsell Prompts

Upsell when timing is right

AI detects the right moment to pitch a maintenance membership. Your CSR gets the prompt and the script — effortlessly.

Membership Upsell Prompts

Upsell when timing is right

AI detects the right moment to pitch a maintenance membership. Your CSR gets the prompt and the script — effortlessly.

Membership Upsell Prompts

Upsell when timing is right

AI detects the right moment to pitch a maintenance membership. Your CSR gets the prompt and the script — effortlessly.

Direct, Real-Time Hard Bookings

7.00 - 11.00

Water Heater Repair

Assigned to

Mariam joseph

Booking Confirmed

Unlike other voice AI systems that use "soft bookings", Tradesly offers accurate real-time bookings.

Direct, Real-Time Hard Bookings

7.00 - 11.00

Water Heater Repair

Assigned to

Mariam joseph

Booking Confirmed

Unlike other voice AI systems that use "soft bookings", Tradesly offers accurate real-time bookings.

Direct, Real-Time Hard Bookings

7.00 - 11.00

Water Heater Repair

Assigned to

Mariam joseph

Booking Confirmed

Unlike other voice AI systems that use "soft bookings", Tradesly offers accurate real-time bookings.

Maintain Accurate Customer Data Records

Maintain accurate records

Tradesly's makes data entry hands-free to eliminate embarrassing mix-ups and missed opportunities

Maintain Accurate Customer Data Records

Maintain accurate records

Tradesly's makes data entry hands-free to eliminate embarrassing mix-ups and missed opportunities

Maintain Accurate Customer Data Records

Maintain accurate records

Tradesly's makes data entry hands-free to eliminate embarrassing mix-ups and missed opportunities

BUILT FOR

Who Tradesly Helps

The Owner

Revenue impact

fine, but your conversion rate on high-value calls dropped. You know your CSRs can close more if they had the right support. Tradesly routes big calls to coached humans and keeps AI where it works.

The Owner

Revenue impact

fine, but your conversion rate on high-value calls dropped. You know your CSRs can close more if they had the right support. Tradesly routes big calls to coached humans and keeps AI where it works.

The CSR Manager

Coaching + consistency

Your team is inconsistent. Some calls are great, some lose $10K leads. Tradesly standardizes every call to your best CSR's level — automatically.

The CSR

Confidence + performance

You freeze when someone pushes back on price. You weren't trained to sell — you were trained to book. Tradesly gives you the words in real time so you never freeze again.

The CSR

Confidence + performance

You freeze when someone pushes back on price. You weren't trained to sell — you were trained to book. Tradesly gives you the words in real time so you never freeze again.

BUILT FOR

Who Tradesly Helps

The Owner

Revenue impact

fine, but your conversion rate on high-value calls dropped. You know your CSRs can close more if they had the right support. Tradesly routes big calls to coached humans and keeps AI where it works.

The CSR Manager

Coaching + consistency

Your team is inconsistent. Some calls are great, some lose $10K leads. Tradesly standardizes every call to your best CSR's level — automatically.

The CSR

Confidence + performance

You freeze when someone pushes back on price. You weren't trained to sell — you were trained to book. Tradesly gives you the words in real time so you never freeze again.

Stop Putting AI on Your $15K Calls. Start Routing Them to AI-Coached Humans.

See how Tradesly routes high-value calls to coached humans, keeps AI on the calls it's built for, and turns your existing CSRs into closers — with zero training and zero disruption.

Get your Demo now

Your AI CSR Isn't Broken.

It's Just on the Wrong Calls.

Your AI CSR Isn't Broken.

It's Just on the Wrong Calls.

THE REAL PROBLEM

AI Is Great at Confirmations. It's Terrible at Closing $10k Jobs.

"

"

I got a cheaper quote from another company."

I got a cheaper quote from another company."

→

$12,000 system replacement lost to a competitor.

"

Let me think about it and call you back."

Let me think about it and call you back."

→

$9,000 water heater install gone forever.

"

Why can't you give me a price over the phone?"

Why can't you give me a price over the phone?"

→

$6,000 HVAC estimate gone in 3 seconds.

"

Wait — am I talking to a robot?"

Wait — am I talking to a robot?"

→

Whatever the job was worth you'll never know.

Our problem was never that we needed fewer CSRs. It was that our CSRs were leaving money on the table on every call because they couldn't handle objections, couldn't create urgency, and couldn't convert a price-shopper into a booked estimate.

THE DATA BEHIND THE ROUTING

On Calls Worth $5K+,Your Callers Want a Human. Every Time.

On Calls Worth $5K+,Your Callers Want a Human. Every Time.

THE DATA BEHIND THE ROUTING

On Calls Worth $5K+,Your Callers Want a Human. Every Time.

THE TRADESLY WAY

Voice AI on the Right Calls. AI Coached Humans on the Big Ones.

Real-Time Call Scripts

Voice AI CSR

Real-Time Warm Transfers

Live Call Scoring

Objection Handling Library

Zero-Training Onboarding

When the Caller Wants A Human We Connect Them Instantly.

1

1

2

2

3

4

When the Caller Wants A Human We Connect Them Instantly.

1

2

3

4

INTELLIGENT CALL ROUTING

AI Where It Works. Humans Where It Matters.

Route to AI Voice

Route to AI Voice

Route to AI-Coached CSR

Route to Tradesly CSRs

Route to Tradesly CSRs

THE PROOF

Same Call. Different Route.Different Outcome.

ROUTED TO AI VOICE AGENT

"

Can you give me a price on a new water heater?"

Result: Lost lead. $4,800 job goes to competitor.

ROUTED TO AI-COACHED HUMAN CSR

"

Can you give me a price on a new water heater?"

Result: Estimate booked. $4,800 job captured.

ROUTED TO AI-COACHED HUMAN CSR

"

Can you give me a price on a new water heater?"

Result: Estimate booked. $4,800 job captured.

THE COMPARISON

One-Size-Fits-all AI vs. Tradesly

AI ON EVERY CALL

Same bot. Every call. Revenue leaks.

TRADESLY

Right voice. Right call. Revenue captured.

AI Is Great at Confirmations.
It's Terrible at Closing $10k Jobs.

On Calls Worth $5K+,
Your Callers Want a Human. Every Time.

On Calls Worth $5K+,
Your Callers Want a Human.
Every Time.

On Calls Worth $5K+,
Your Callers Want a Human.
Every Time.

Voice AI on the Right Calls.
AI Coached Humans on the Big Ones.

AI Where It Works.
Humans Where It Matters.

Same Call. Different Route.
Different Outcome.

Everything Your CSRs Need.
Nothing They Have To Learn.