AI + Human Receptionistsor AI-Only

We charge per call handled. AI-Only includes 200 calls/mo at $199. Full Service plans include ~200-400 calls/mo depending on coverage tier, then overage rates apply ($1.50/call for AI-Only, $3.50/call for Full Service).

No long-term contracts. You can cancel anytime, month-to-month. But we're confident you'll stick around — if you don't see results in 30 days, we offer a full refund anyway.

No setup fees. No hidden charges. You pay for calls used, period. CRM integration, training, and the AI soft phone are all included in your plan price.

Full Service means Tradesly runs your entire call operation 24/7 using a hybrid of AI CSRs and AI-coached human CSRs. AI handles routine calls. Humans step in for high-value moments — objections, upsells, emergencies. Everything is booked directly in your CRM.

Traditional answering services take messages with generic agents. Tradesly Full Service runs on the same AI platform we sell as software. Our AI CSRs handle routine calls automatically, and our human CSRs are coached in real time — they follow your SOPs, handle objections, upsell, pitch memberships, and book jobs in your CRM.

Yes. That's the whole point. Every call on Full Service results in hard bookings directly into your CRM—jobs scheduled, leads qualified, memberships sold. You get closed business, not message slips.

Yes. Many customers use Full Service for after-hours and overflow while running their own AI-coached team during business hours on a Team or Enterprise plan. Contact sales to build a custom package.

Absolutely. Many customers start with AI-Only to test the platform, then scale to Team or Full Service once they see results. You can upgrade anytime with no penalty.

ServiceTitan, Housecall Pro, FieldEdge, Jobber, Salesforce, and more. CRM integration is included on all plans and connects in minutes.

It's a phone system your team uses right from their computer or browser — no desk phones or hardware needed. What makes ours different: AI coaching is built in. Your reps see real-time prompts, scripts, and objection handling as they talk. You can keep your existing business number or we'll provide one. It replaces tools like Dialpad or RingCentral, and it's included free on Team and Enterprise plans.

We'll schedule a live walkthrough where you see the AI coaching on a real call scenario using your CRM data. From there, we handle setup — CRM integration, SOP configuration, and onboarding. Most teams are live within a week.

For AI + Human Receptionists plans, we connect your CRM, configure your SOPs and scripts, and get your reps set up — typically within a few days. For AI-Only and Full Service, the onboarding is more hands-on: we learn your brand voice, set up call routing, configure AI responses, and calibrate escalation protocols. Onboarding takes about a week.

Yes. Training is included with onboarding. We walk your team through the soft phone, show them how to see real-time coaching, and answer questions. Most teams are comfortable within the first day of live calls.

Your call data is encrypted in transit and at rest. We comply with SOC 2 Type II and HIPAA standards. Data is stored in secure AWS facilities. Your data never goes to third parties—it's yours.

Unlimited seats. Add as many reps as you need — the price scales with calls handled, not users. You pay $299/mo base + $79/seat for the Team plan, and all seats get access to the AI coaching and soft phone.

Most companies see an immediate lift in booking rates within the first 30 days. Our most successful customers are seeing 90% booking rates on qualified leads. If you don't see an improvement after 30 days, you can cancel and get a full refund — no questions asked.

Annual plans are 20% off the monthly price, billed as a single annual payment. For example, AI-Only goes from $199/mo to $159/mo ($1,908/year).

If you're using our Team or Enterprise plan to coach your own human reps, any inbound call where Tradesly provides real-time scripts and prompts to your CSR during the conversation counts as a coached call. Coached calls are unlimited on Team and Enterprise plans.