Guides & Help
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Everything about running your front office on Tradesly — from your first ring to your fiftieth crew. 76 guides, written for the people who answer the phones.
- 01Getting startedFrom signing up to hearing your own AI receptionist answer — most businesses finish in an afternoon.9 guides
- 02How Tradesly answers for youTradesly isn't an AI or a call center — it's both, on the same call. Here's how that actually works.5 guides
- 03The Office: live calls & conversationsOne screen with every conversation on it — what's live right now, what needs you next, and the tools to step in.11 guides
- 04Texting & new leadsThe lead that gets a timely answer is easier to win. Tradesly can respond by text within the calling and quiet hours configured for your business.8 guides
- 05Booking & your scheduleBookings your crew can actually keep. The AI only promises what your real schedule can staff.7 guides
- 06Outbound callingAn AI that picks up the phone and calls out — new leads, old lists, and the calls you missed.6 guides
- 07Coaching your AI teamYou change your AI by describing the change — no scripts to program, no tickets to file.6 guides
- 08Testing your AIReview customer-facing changes in a test account before your business relies on them in live work.5 guides
- 09Settings & your accountOne place for everything that defines your business — and every screen reads from it.7 guides
- 10Running many brandsTwenty brands don't need twenty teams. Each brand gets its own number, its own agent and its own book — one shared team answers for all of them.6 guides
- 11Trust & reliabilityThe promises behind the product: built to stay up, honest about compliance, and your data stays yours.3 guides
- 12FAQ & troubleshootingQuick answers, surprising truths, and how to reach the Tradesly team.3 guides