Tradesly · Guides

Texting & new leads

The lead that gets a timely answer is easier to win. Tradesly can respond by text within the calling and quiet hours configured for your business.

Speed to lead: why the first answer wins the jobRespond while a new lead is still looking, with a useful first message and a clear next step.
Turn on texting for your businessAdminsThe one-time carrier registration that lets your business text legally — explained in plain words.
The first text: written for that lead, not from a templateGive each eligible lead a clear, relevant opener with one easy next step.
The reply thread: keep every response in contextKeep the customer’s replies together and step in with the context already in front of you.
Your leads in one placeFind the people your team may need to contact and review the visible context before acting.
Importing leads from a spreadsheetBring a reviewed CSV into Leads, with a preview before anything is imported.
Do-not-call, opt-outs and consent in plain languageSee how consent, do-not-call, opt-outs, and quiet hours stay attached to customer activity.
Asking for the reviewInvite customers to leave an honest review using a neutral, consistent rule.